Frequently asked questions

What are the minimal technical requirements needed to watch Qwest TV?
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Are there Qwest TV apps for smartphones & tablets?
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Can I watch Qwest TV on my television set?
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How do I subscribe to Qwest TV via Comcast Xfinity?
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How can I unsubscribe from Qwest TV on Comcast Xfinity?
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Can you provide me with a refund for my Qwest TV on Comcast Xfinity subscription?
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Can I watch Qwest TV offline/without an Internet connection/using download-to-go?
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How can I recover or reset my password?
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On how many different devices may I watch Qwest TV simultaneously?
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How can I offer someone a Qwest TV subscription as a gift?
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How do I change which email address is linked to my Qwest TV account?
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How do I change subscription plans?
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How do I change which bank card is linked to my Qwest TV account?
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How do I unsubscribe/cancel my subscription?
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I have a Qwest TV account, but no active subscription. How do I re-subscribe?
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I have an active subscription to Qwest TV, but I can't watch videos. How can I access the videos?
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I have an activation code/token but no Qwest TV account. How can I redeem my free access code?
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I have an activation code/token AND I've already registered a Qwest TV account. How can I redeem my free access code?
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The videos start to load, then stop/suffer from constant buffering/stall every X seconds. How can I watch videos without interruptions?
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