Frequently asked questions

What are the minimal technical requirements needed to watch Qwest TV?
Are there Qwest TV apps for smartphones & tablets?
Can I watch Qwest TV on my television set?
Can I watch Qwest TV offline/without an Internet connection/using download-to-go?
How can I recover or reset my password?
On how many different devices may I watch Qwest TV simultaneously?
How can I offer someone a Qwest TV subscription as a gift?
How do I change which email address is linked to my Qwest TV account?
How do I change subscription plans?
How do I change which bank card is linked to my Qwest TV account?
How do I unsubscribe/cancel my subscription?
I have a Qwest TV account, but no active subscription. How do I re-subscribe?
I have an active subscription to Qwest TV, but I can't watch videos. How can I access the videos?
I have an activation code/token but no Qwest TV account. How can I redeem my free access code?
I have an activation code/token AND I've already registered a Qwest TV account. How can I redeem my free access code?
The videos start to load, then stop/suffer from constant buffering/stall every X seconds. How can I watch videos without interruptions?